2. Delivering a Personal Touch
Instead of sending written messages, send clients a short voice clip, or even better, a short video. Humanize your interactions, especially when working remotely, and you can expect them to feel reluctant in letting you go when projects are nearing an end. We all want to have more meaningful connections.
4. Get in The Friend Zone
Get to know your clients on a personal level. Ask them how their day was, how it really was. Remember important dates, congratulate their successes and show compassion through tougher times. Similarly, let them get to know you. Creating a friendly bond despite your professional relationship has countless benefits, including more constructive communication, a fun working environment and making yourself irreplaceable in more ways than one.