Client Experience 101
for VAs, Freelancers & Online Service Providers
Learn actionable steps you can take immediately to create VIP experiences for your clients from start to finish.
Earn a VIP reputation and receive VIP rates.
- ✓Recorded workshop
- ✓Lifetime access
- ✓Workbook included
- ✓BONUS: Client Experience checklist
In the age of AI, your skills are easier than ever to replicate, but the experience you create for your clients is not. Client experience is no longer a nice-to-have. It is the single thing that makes you irreplaceable.
What will we cover together?
Lifetime access · Instant start · Workbook included
What students say about Client Experience 101
This subject has been on my radar recently and I've seen no other VA trainer teach this. There are many teachings about how to market yourself and structure your services, but not enough on how to really enhance your experience with those clients once you actually get them.
Hannah's Client Experience 101 class was brilliant. She dropped lots of nuggets of wisdom I hadn't thought of, all captured in her wonderful workbook too.
It's only a shame that I didn't have access to this knowledge when I first started my business 5 years ago. I would definitely recommend this course.
CX workshop is one of those where you get more value than the amount of money you invested. Just like always with Hannah and DNK team, I learned something new. For example, I never thought I could send a b-day gift to my client, thinking that might seem unprofessional. But to the contrary! I now understand why that is a small but excellent gesture. I already implemented it, and I got a lot of credit from my client. Overall, the workshop gives a great run-down of all the small things a VA should be mindful of while creating and maintaining a relationship with a client. A great thing to not only watch once but to come back to from time to time.
Hannah is endlessly resourceful and full of good energy. What I love about her training is that it's practical, you get everything you need and nothing you don't, she doesn't waste your time with nonsense and truly cares about her students.
💎 Lifetime access to the full workshop and workbook 👇
Enroll now Lifetime access · Instant start · Just $125Hannah is the founder of Digital Nomad Kit and creator of the Virtual Excellence Academy, an award-winning training that has helped over 45,000 VAs and freelancers build thriving remote businesses.
She has spent years teaching the things most trainers skip, and client experience is one of her favourite topics of all. It is the difference between freelancers who scrape by and those who build reputations that bring clients to them, again and again.
As a digital nomad of 20 years and international speaker featured in Forbes, Entrepreneur and Business Insider, Hannah is known for practical, no-nonsense teaching that you can actually put to work the moment you finish.
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